### Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on [Life at Now blog](https://blogs.servicenow.com/category/life-at-now.html) and [hear from our employees](https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

### Job Description

**What you get to do in this role:**

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a dual mission. We build and evolve the AI platform, and partner with teams to build products and end-to-end AI-powered work experiences. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.

- Contribute to the design and implementation of infrastructure, platform, deployment and observability features that power AI workloads
- Contribute to the continuous improvement of the SRE practice by turning operational use cases into requirements for software tooling
- Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
- Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
- Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
- Be a mentor for colleagues and help promote knowledge-sharing

### Qualifications

**To be successful in this role you have:**

- 6 + years of experience with infrastructure and platform operations, deployments, SRE and DevOps
- 4+ years of configuration management / DevOps tooling (Ansible/Puppet)
- 4+ year of experience with Python, Go, Bash a similar languages
- Experience with containers, software-defined networking, infrastructure as code and configuration management
- Experience with building large, highly available distributed systems running on Linux and Kubernetes
- Analytical and design skill

### Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. [Click here](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [talent.acquisition@servicenow.com](mailto:talent.acquisition@servicenow.com) for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


Staff SRE/DevOps - AI & Machine Learning - ATG

### The opportunity
We are looking for an exceptional Software Developer with a background in DevOps and Tools development. If you're passionate about deploying and maintaining automated build systems, building infrastructure that helps us deliver volumetric 3D experiences, and launching products from the ground-up, then we want to talk with you!

At Unity, we are seeking to remove the limitations of conventional thinking about how large scale infrastructure are built and unlock their full potential. We strive to make every use of the automation available to streamline the delivery of volumetric content while weaving through the complexity of networks, security and producing artifacts.

Your attention to writing fast and maintainable code will contribute to crafting pipelines and infrastructure that redefines how users consume sports and esports content. Do you have a desire to reimagine how entertainment media can work?

**What you’ll be doing**
- Manage and improve our CI/CD processes to make sure development and deployment are streamlined and as simple as possible
- Operate and maintain internal services that support our internal platforms
- Design and develop frameworks and APIs that enable functionality for the entire team
- Identify problems, develop, deploy and maintain solutions which automate our infrastructure
- Monitor and provide support for various services and keep them highly available

**What we’re looking for**
- Experience with C++/Python/Node and software development methodology
- AWS: experience with networking and infrastructure components as well as EC2, EKS, S3, Cloudfront
- Kubernetes: fundamental understanding of core k8s concepts
- Terraform: experience in standing up boilerplate/module code in addition to experience with statefiles and standing up env specific infrastructure
- Practical linux based system administration skills and scripting experience in a cloud based environment with a focus on strong troubleshooting skills to keep our services highly available

**You might also have**
- Passion for expanding your knowledge and a desire to grow beyond your current skill set
- Experience in Jira, Confluence, Slack, Openstack, Github, Gitlab etc for integration and maintaining the CI/CD pipeline
- Working experience with various CI/CD platforms. (Jenkins, GH Actions, Gitlab etc.)

### Life at Unity
Unity (NYSE: U) is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity is the foundation upon which the world’s most powerful digital content is created. Specifically, Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.

In the fourth quarter of 2021, Unity had, on average, 3.9 billion monthly active end users who consumed content created or operated with its solutions. The applications developed by these creators were downloaded, on average, five billion times per month in 2021. For more information, please visit [www.unity.com](http://www.unity.com/). 

_Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out [this form](https://docs.google.com/forms/d/e/1FAIpQLSdrbRLG1N-apH1eahQ622Gypo-rmiAB6LLTP1UsSWQNu7omxQ/viewform) to let us know._


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